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Terms & ConditionsOpening Hours: We are open 24 hours a day, 365 days a year. Hire Charges: We have a 1.5 hours minimum hire charge in Edinburgh. Hours calculated garage to garage except where subject to specific quotations. Bank/public holidays: 25% surcharge. Booking/Cancellation Charges: All bookings must be paid in full before the hiring commences, unless stated otherwise. Any extra hours will be settled at the end of the hire. If a booking is cancelled by the Customer within 48 hours from the start of the period of hire, 50% of all monies paid will be non-refundable. For hours hired between 01.00am and 05.00am there is a 20% added surcharge. Wedding car hire: We require a £45 per car non-refundable booking/cancellation fee the balance is due 2 weeks before your wedding day. Our wedding car hire is based on 3 hours minimum local hire and is a set rate. Vehicles: We reserve the right to change any car booked as long as we provide the same standard of car. The Company reserves the right to sub contract to other companies should the need arise. Invoices/Account Charges: Invoices will be sent out on a weekly basis and payment is respectfully requested within 28 days. Vat charged at 17.5% No Smoking: Passenger Behaviour: We reserve the right to refuse travel to anyone that causes disruption, or endangers our drivers or passengers. Delays: We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties such as ferry companies, hotels or any other third party contracted on your behalf. Flight delays: Clients will understand that where flights are delayed beyond one hour, additional charges will be incurred. This will be at the rate of £25 per hour all inclusive. Where delays are greater than two hours, we request clients to contact Mr Butler to rebook on (077-650-44085) as soon as possible. Rebooking will be on availability only. There are no refunds for cancelled flights. Responsibilities: We hold public liability, motor and business insurance and are responsible for all our own cars and drivers. We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of Butler's Chauffeur Drive's employees. We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of Butler's Chauffeur Drive's staff. |
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