Terms & Conditions

Opening Hours:

We are open 24 hours a day, 365 days a year. Bookings for public/bank holidays require 2 days notice. There are special rates for these days.

Vat charged at 17.5%

Hire Charges: For hours hired between 12 midnight and 6am there is a 20% added surcharge.

We have a 2 hours minimum hire charge. Hours calculated garage to garage except where subject to specific quotations. Bank/public holidays 25% surcharge. Our wedding hire is based on 3 hours minimum local hire and is a set rate.

Vehicles:

We reserve the right to change any car booked as long as we provide the same standard of car. The Company reserves the right to sub contract to other companies should the need arise.

Invoices/Account Charges:

Invoices will be sent out on a weekly basis and payment is respectfully requested within 14 days.

Booking/Cancellation Charges:

All bookings must be paid in full before the hiring commences, unless stated otherwise. Any extra hours will be settled at the end of the hire. When other terms are agreed their will be a £50 per car non-refundable booking/cancellation fee required. All bookings will be charged 100% if cancellation is 4 days before the date of the hire or 50% charge for 5 days before the date of the hire.

No Smoking:

We reserve the right to adopt a no-smoking policy in our cars. This applies to both driver and passengers.

Passenger Behaviour:

We reserve the right to refuse travel to anyone that causes disruption, or endangers our drivers or passengers.

Delays:

We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties such as ferry companies, hotels or any other third party contracted on your behalf.

Flight delays:

Clients will understand that where flights are delayed beyond one hour, additional charges will be incurred. This will be at the rate of £25 per hour all inclusive. Where delays are greater than two hours, we request clients to contact Mr Butler to rebook on (077-650-44085) as soon as possible. Rebooking will be on availability only. There are no refunds for cancelled flights.

Responsibilities:

We hold public liability, motor and business insurance and are responsible for all our own cars and drivers.

We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of Butler's Chauffeur Drive's employees.

We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of Butler's Chauffeur Drive's staff.

Van/Truck hire Terms & Conditions

Responsibilities:

We hold goods in transit and public liability, motor and business insurance and are responsible for all our own vans/trucks and drivers.
We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of Butler's van/truck with driver employees.
We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of Butler's staff.

Hire Charges:

Hours calculated from our garage to garage except where subject to specific quotations. Bank/public holidays 25% surcharge.
Vehicles:

We reserve the right to change any van/truck booked as long as we provide the same standard of van/truck. The Company reserves the right to sub contract to other companies should the need arise.

Invoices/Account Charges:

Invoices will be sent out on a weekly basis and payment is respectfully requested within 14 days.

Booking/Cancellation Charges:

All bookings must be paid in full before the hiring commences, unless stated otherwise. Any extra hours will be settled at the end of the hire. When other terms are agreed there will be a £50 per van/truck non-refundable booking/cancellation fee required. All bookings will be charged 100% if cancellation is 4 days before the date of the hire or 50% charge for 5 days before the date of the hire.

No Smoking:

We reserve the right to adopt a no-smoking policy in our vans/trucks. This applies to both driver and passengers.

Passenger Behaviour:

We reserve the right to cancel  our service to anyone that causes disruption, or endangers our drivers.

Delays:

We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties contracted on your behalf.
Opening Hours:

We are open 24 hours a day, 365 days a year. Bookings for public/bank holidays require 2 days notice. There are special rates for these days.