Butler's Chauffeur Drive in Edinburgh - Testimonials

My family used Butler for a full day sight seeing trip around Scotland, round trip from Edinburgh. The communication leading up to the trip was excellent, very clear and professional. They sent a message with the name and picture of our driver days before the trip. Our driver arrived a few minutes early and the entire day went just as planned. Scott was our driver and he was amazing. Professional, a great and safe driver, extremely friendly and knowledgeable about all things Scotland. We had the Land Rover and it was in super nice condition. We planned a custom itinerary with numerous stops throughout the day and everything worked out great. This is a great company and I highly recommend them if you are looking for regular transportation in Edinburgh, or a longer journey around Scotland.
Matt Sonntag

Scott was a professional driver, guide and fantastic companion on our ~5 hour journey to Inverness. He shared local history, stopped for a few nice pictures of the highland scenery, and ensured all of our needs were met. We even stopped at this lovely place by the lake to have a tea. We laughed, learned and had a great journey up north. Also, booking was efficient and smooth. Thank you Scott & Frank Butler! Highly recommend!

Pam Portman

We needed help for a last minute arrangement to bring a group of our family member from Edinburgh to isle of sky. Arrangements done 2 days prior but frank butler was very helpful and made it all smooth for us even though there were changes and difficulties that happened on our side! Mike is an experienced driver as he drove through the long winding roads in the night for 4 hours. Amazing service! Very efficient and professional. Highly recommended

I booked with Frank Butler from the US about a month before our cruise made port in Edinburgh (South Queensferry) we were 6 women and a foldable wheelchair. Frank & I communicated via email to make the arrangements. When we arrived Scott was at the Pier waiting for us. The price was perfect for the time we booked. Scott was an amazing driver. We had designed our own tour and Scott had no problem taking us where we wanted to go! The day was fantastic because of Frank’s team! When we come back to Edinburgh we are using Butlers and making sure Scott is our driver!!!
Clean Girl Soap
Our driver, Scott, was very welcoming and friendly. He was very knowledgeable about the area and made for a very fun time!
Kelly Becker

A great experience from start to finish! Easy booking, a fair quote and a very friendly driver! We went up to Speyside from Edinburgh for the day – Scott our driver was great and the car was very comfortable. Would recommend!


Lauren Bailie
We were on family vacation from the states. We chartered a car from Edinburgh to Fort William for the Harry Potter train. Our driver was Scott, and he was fantastic. Very professional and safe. Definitely would recommend this service. We traveled on 6/26/2022. Thank you Scott for the side adventure to the Harry Highland Cows, that made the day.
Duane Pinter
I travel from Australia to Edinburgh regularly and have used Butler’s Chauffeur Drive many times. I have found them to be efficient, friendly and reliable. It is a relief to arrive at Edinburgh Airport after a long flight to be met by Frank or one of his team knowing that you are in good hands. They also provide an excellent service for locations throughout Scotland. I will use them again and recommend this service to any who require that extra attention to detail and the confidence that Butler’s provide.
Mary Pattinson
We have dealt with Butler’s Chauffeur Drive Ltd regularly now for over a year for our corporate travel needs in Scotland. We have found Frank and his team to be highly professional, easy to deal with and maintaining an impressive fleet of cars to suit every occasion. I would have no hesitation in recommending them.
Gopalan Rajagopalan
I can highly recommend Butler Chauffeur Drive as the service they have provided our clients with is 1st Class each and every time. I have used their services on several occasions over the past few years for VIP/group visits and most recently in July and September 2013. I would not think of going anywhere else as Frank is fantastic at what he does and nothing is too much trouble for him. He goes above and beyond what is asked of him and is always friendly, professional and helpful. The chauffeurs are immaculate, always on time and know how to make my visitors feel at ease. The knowledge he and his chauffeurs have of Scotland is second to none, our visitors always end their visit with a tour of Edinburgh which they say is the highlight of their visit, this I believe is down to Frank and his team. Frank I tried the rest and ended up with the best. Much appreciated.
Margaret Skinner

We really had an awesome experience. Michael was very knowledgeable, friendly and professional. We will be coming back soon and booking Butlers! Everything was first class!

I would highly recommend Butler’s Chauffeur service, from the first price inquiry to the final drop off they were professional, efficient and helpful. I received confirmations for each part of the booking which allowed me to be sure that our Execs were being looked after. Will definitely be booking for the next trip to Edinburgh
Hannah Rogerson
We have been using Frank Butler’s Chauffeur Drive for several years now and have found the service to be of the highest standard. A very, punctual, professional and reliable service. Nothing is too much trouble. We will continue to use them and would recommend them highly.
Tracey Emerson

Butlers was outstanding. Our Driver John went above and beyond all our expectations. Highly recommend.

Keith Wark
I have been using Butler’s Chauffeur Drive for several years and have found that they offer a consistent and excellent service. All the Drivers are experienced, friendly and attentive and I will continue to use and recommend them for Business and Leisure purposes.
Susan Melville
They are Wonderful!! Very professional and go out of their way to assist with any of my clients needs. I use them for any of my clients that require Chauffer services in Scotland. 
Bonnie Pagliano, Sceptre Tours
I have had the pleasure of working with Butler’s Chauffeur Drive for a number of years in my capacity as a reservations assistant. I’ve always had a friendly, professional and helpful service and can’t recommend them highly enough.
Helen McDonald
Frank took all of the hassle out of organizing transport to and from the airport to the EICC for our VIP speakers. The service was professional and helpful throughout and the feedback from the passengers was excellent.
Steve Whalley
I have been using Butler’s chauffeur drive to collect private clients coming to my surgery for a few years now and would highly recommend them to anyone looking for a reliable chauffeur driven service. Most friendly professional and efficient service I have ever encountered in my experience. I would very highly recommend them!!!
Faisal Fawzi
Brilliant company to use, no matter how many times you move the goalposts. I have used them about 3 times over the last few months always professional and very prompt service, I would highly recommend them.
Joan Anderson

Dear Frank, A Million Thank You’s personally to you, to your superb & most kindest Chauffeur Scott & to your incredible company Butlers Chauffeur Drive for the truly excellent & professional service provided to Chiyoda Corporation Netherlands B.V. ….from the moment I contacted you just a mere day ago up until today at end of service. Everything was simply PERFECT ! Please be assured I have your company e-mail & phone number on speed dial next opportunity we have the pleasure to return to Edinburgh on business. In the meantime please know that its been an absolute joy & pleasure to have made contact with you Frank & your super company over the internet highway & thank you for your patience in responding to my thousands of questions ! Take care & sincere gratitude to you Frank & Mr Scott Kennedy – kindest best wishes, Maggie

Maggie Parkinson, Chiyoda Corporation Netherlands B.V.

I made contact with Frank Butler some years ago and explained my involvement with the Royal Edinburgh Military Tattoo and my visits to Edinburgh, his welcoming, reassuring professional approach with customer service immediately implanted a confidence in his service and commitment to customer satisfaction, he makes things happen, is absolutely reliable and provides a professional but relaxed friendly service, I would recommend Butlers Chauffeur to anyone looking for quality service

R.W. Pratt, MBE

I found Butler’s Chauffeur Drive online and called Frank straight away, it was a last minute pickup for our CEO David Buttress and the journey of critical importance. The booking and payment service was professional and easy to use. Our CEO was highly impressed by the service and car. I would highly recommend and should we have further requirements in Edinburgh I would be in immediate contact. Anne Donovan – Executive Assistant Just Eat

Anne Donovan, Just Eat

I have had the pleasure of working with Frank of Butlers Chauffeur on two occasions when I have had incentive programs in Scotland. The company is very reliable, professional and their vehicles are top notch! I would highly recommend this company for all VIP needs as well as program transportation needs and look forward to working with them in the future.

Peggy Cunningham, EVP AFFLINK Business Services

I just wanted to say thank you for picking up my guests at Gleneagles, Mr Stockley was pleased that we had managed to do this for him at such short notice.

Victoria Sloan, Operations Executive, AOK Events

Just wanted to thank you once again for a wonderful afternoon of touring in the Scottish countryside, capped off by our visit to Moffat on 4 September. Really welcomed your commentary on the way to and from there and so glad you arranged such beautiful weather!

Our brief visit has merely whetted our appetite to learn more about your lovely country and pursue our interest in tracing our family’s roots.

Bill Moffitt

I would like to write to thank you for the excellent service you provided to me and my partner over the weekend. We had a fantastic time in Edinburgh and we really appreciated the city tour provided by our driver Sam he was informative and very friendly.

Steven Campbell

BIG THANK YOU !!!! ………. to everyone at Butler’s for making my wife’s surprise a success. The Quality and Professionalism of your service is outstanding. I would also like to thank Alan again for driving us there, he was brilliant.

David Mitchell

I just wanted to write a quick note to say thank you for your care and professionalism in looking after my parents on their recent trip to Glasgow. They were absolutely thrilled with the car and said great things about the driver. It all added to their special trip. It always feels like a bit of a risk for me trying to arrange things for them from far away in San Francisco as I never know quite what to expect from companies I find on the internet. Well, I am very glad I chose your company. Congratulations on providing such a great service.

Rachel Caplan

What I like about Butlers is that they do the fundamentals well – they’re always there on time, their cars are well kept, their drivers are both friendly and efficient, in fact they’re a pleasure to do business with. When it comes to tours, they put themselves about to make it a pleasure and a great experience for their passengers. I have come to rely on them, because I know whatever the job, they’ll do it right.

Professor David Drennan

Thank you both for providing a first-class chauffeur service to our VIP’s over the past few days. Our requirements were ambiguous but thanks to your expertise the trip went extremely smoothly and was a huge success.

On a personal note, I want to thank you for your patience, professionalism and logistical advice throughout the trip. The vehicles worked really well which again was your suggestion and the group have been very complementary about Butler’s Chauffeur Drive.

I look forward to working with you again and will be in touch regarding all events.

Veronica Carter, Nexen Petroleum U.K. Limited

Butlers Chauffeur Drive organised our wedding transport including coaches, mini bus and limousines, They were efficient, prompt, with spotless luxury vehicles and a clear and competitive pricing structure. Additionally they were user friendly, reliable and delivered a great service – I’ll go to them first for a quote anytime.

Dr John Garner

Just a wee note to say thank you sooo much for the services you provided for our wedding. Everything was perfect, the cars, the coaches, the drivers, everything. We had such a fantastic day and we were extremely happy we decided to go with your company. My dad and I would also like to thank you for playing eye spy with us in the car on the way to the Kirk!.

Linda Watson

Frank and his staff go the extra mile to serve us better on our roadshows. Not only are their limousines always in the best, cleanest and shiniest condition but they also pick-up/drop-off on time even in the middle of the night. Very happy with their effort.

Stephan Sola, NZB Neue Zürcher Bank

Butler’s Chauffeur Drive provided a reliable, punctual roadshow service the experienced and courteous chauffeur made the transfers to and from each meeting more pleasurable and we were even able to make up time due to his extensive knowledge of shortcuts within Edinburgh.

Claire Feltham, Cazenove Equities.

Having never used ‘Butler’s Chauffeur Drive’ before I was a bit apprehensive, but soon found out that there was no need to worry. Frank & his team are punctual, efficient and professional. Frank was great with the logistics as we had 30 VIP’s to be transferred between the airport and Edinburgh and back, over 3 days, at different times. Frank you made my job so much easier and I thank you for that. I hope to have the opportunity to work with you and your team again.

Rhona Fleming, Events Coordinator, StepStone (Solutions) Scotland Ltd.

I have been using Butler’s Chauffer Drive for two years now. Their service and rates cannot be beat. It makes my job as a travel agent so much easier knowing my clients are in such good hands. My clients look forward to their drives with Frank and his drivers. I cannot be more pleased!

Lisa Geaney, Tzell Travel Group New England.

I just wanted to say a huge thank you to Frank and the team for their seamless transfer of guests to the Marriott for our clients awards event in Edinburgh. Your dedication to the planning of the transfers was a huge help in the overall logistics of the event. All of the drivers were prompt and courteous and a delight for our guests.

Lucy Hooper, Senior Events Manager, q-basemedia

Working with Frank Butler and his team at Butler Chauffeur Drive was an absolute pleasure from start to finish. Every car perfectly on time and all professional drivers too. A professional company with a professional and caring attitude.

Bill Thomson, Managing Director, Hello Scotland

You are invaluable, reliable, smart, knowledgeable and safe. Need I say more

Lord Robertson, Port Ellen KT

Butler Chauffeur Services is the only transport service in Edinburgh that we trust with our clients. Butlers has proven to be reliable, punctual, and they demonstrate exceptionally high quality. Frank Butler runs his business the way we believe a company should operate – with excellence.

Anne Marie Clarke, Managing Director, Across the Pond Vacations

Frank Butler runs an excellent Company, and I have always found his service to be extremely efficient and professional. I would have no hesitation in recommending Butler’s Chauffeur Drive to anyone – he knows his business and that is why I have used him on many occasions.

Sir Tom Farmer, CBE

You can rest assured Butler’s Chauffeur Drive in Edinburgh is a company you can trust!

Note: All clients named above have given Butler’s Chauffeur Drive permission to use their name.

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